The majority of people turn to online reviews when looking for a new restaurant, shopping for a product, or considering a service provider. Specifically, the impact of reviews on Yelp.com can make or break a local business, with more than 150 million people visiting Yelp...
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A dirty restaurant is a good indicator of poor quality food and unhealthy eating conditions. It can make diners have second thoughts about whether they should come back a second time. Patrons might also leave the dreaded negative review, which could give you a lousy...
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With the widespread legalization of recreational cannabis throughout the U.S., there has been a rise in “cannabis tourism,” and now area hotels are working to meet the needs of this new type of traveler. Beyond just providing peaceful sleeping accommodations, hotels are offering vacations complete...
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When offering a competitive price point in the hospitality arena, the biggest challenge for budget hotel brands is providing a specialized guest experience in ways that preserve or even boost profit margins. With the trend of budget hotels beginning to enhance the design of their...
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Over the past several years, the extended stay hotel sector has achieved exponential growth. Due to an increase in demand, these special hotels are gaining in popularity amongst investors and developers, which will likely lead to more properties being built. For travelers, extended stay hotels...
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As many states in the U.S. and the District of Columbia embrace the unchartered territory of marijuana legalization, a new tourism sector has risen that caters to pot enthusiasts in these regions. As a result, a number of boutique hotels are appealing to “pot tourists,”...
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Built in 1910, The Hermitage Hotel is located in downtown Nashville, where it continues to serve as a timeless and elegant property frequented by tourists, celebrities, business travelers and politicians alike. As a long time recipient of the Forbes Five-Star Award and the AAA Five Diamond...
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We live in a world of complete transparency online. With the vast proliferation of consumer online rating sites like Yelp and others, anyone can share their true feeling about a brand experience, which can be both good and bad. In the hospitality sector, gaining positive...
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While most travelers don't light up in non-smoking hotel rooms, there are still those errant guests who disregard the rules. This can leave a lingering smoke odor that can make any new guest completely unhappy with their travel experience. If the hotel is unable to...
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As the U.S. economy rebounds, it is estimated that 45 percent of Americans are taking a summer vacation this year – with the most popular destinations being California, Florida, North Carolina and New York. There is one common theme with each of these destinations, the...
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